Our Process

A guided service from start to finish

We want you to enjoy the process of choosing and buying your boat. We work with you every step of the way to guide you through the important decisions and ensure you get the boat that is right for you. Here’s what to expect.

STEP 1 - SPECIFICATION

Visit our showboats at Hanbury Wharf (The Canterbury and The Madison), Mercia Marina (The Canterbury and The Madison), or TBS Boats (The Canterbury).

Our team will work with you to decide your perfect specification including length, width, layout, number of rooms and optional extras.

We will provide a full written specification and price for your boat.

STEP 2 – CONTRACT

Once you are happy with the specification and price and decide to go ahead, you will pay a £3,000 non-refundable deposit to reserve your build slot.

Next we’ll help you choose finishes for your boat, for example the colour of interior and exterior paint, carpet, curtains, worktops and so on.

We complete the order form for your boat and raise a contract with you. 10% of the contract price is payable at this stage.

STEP 3 – BUILD

At the agreed time your boat goes into production and the steel works start. You’ll get access to our online forum where you can follow the progress of your boat.

Once the steel works are complete, you have the option for a factory visit to see your boat. 40% of the contract price is payable at this stage.

Next, the interior fit of your boat takes place, and you have the option to visit the factory again at this point. 40% of the contract price is payable at this stage.

STEP 4 - DELIVERY

Your boat is delivered to your chosen location. We complete a pre-delivery inspection, gas check, run all systems and clean and prepare your boat for handover.

We provide a thorough half-day handover including a demonstration to familiarise you with the systems and an accompanied 2-3 hour cruise to get you comfortable with handling and manoeuvring.